Contact Us

We’re Here to Help – Reach Out Anytime

At The Vape Universe, your satisfaction is our top priority. Whether you have questions about a product, need help placing an order, or just want to give us feedback, our team is always ready to assist you.

The Fastest way to get to us is via the livechat on our website

📞 Call or Text Us on Whatsapp

Phone: +1 (878) 221‑9926
Our customer service hours are:
Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)

📧 Email Support

General Inquiries & Orders: sales@thevapeuniverse.com
We respond to all emails within 24 hours (excluding Sundays and public holidays).

💬 Quick Questions?

Fill out our contact form below and we’ll get back to you as soon as possible.


Need help fast? Check out our [FAQ page] for answers to common questions about shipping, returns, and products.

Thank you for choosing The Vape Universe. We look forward to serving you!